Payments & Invoices

Stephz Professional Singer accepts cash, bank transfers via invoice and Square Pay as payment for services and bookings. Stephz can send you or your company/business an invoice for payment in full or an invoice for a deposit followed by one for the remaining balance. An email will be required for invoicing.

Stephz accepts payments via Square pay on the day of the event providing a deposit has been received along with written confirmation of all relevant details and agreement to pay the remaining balance. This can be via text, email, WhatsApp, messaging or a written contract between both parties.

Stephz Professional Singer will accept cheques if paid in advance at the time of booking and for the full balance. You will be notified immediately if your cheque does not clear. You will still be required to pay the balance in full with an additional fee via an alternative payment method within 7 days of being notified. Failure to do so will result in Stephz services being revoked.

Deposits & Contracts

Stephz Professional Singer will require booking confirmations to be made in writing, either via email, text message, Facebook messenger, Instagram message, WhatsApp message, online booking form or a contract can be provided should you require one. Deposits will be required to book most events/occasions to secure the date/time/services of Stephz. Deposits will be a minimum of £100 and will be non refundable. Should you cancel your event/occasion a refund of any balance paid, excluding the deposit will be issued to you. Deposits and bookings may be moved to another date/time, subject to availability and the discretion of Stephz. Payment in full is required at least 7 full days before the date of Weddings and other high end services.

Safety

All of Stephz equipment is of the highest quality and regularly PAT tested (documentation can be provided upon request, should you require it). Stephz holds full equipment and liability insurance so you can rest assured your venue and your event/occasion is in safe hands (again, documentation can be provided upon request). Stephz entire system uses minimal power or battery power so it can all run from one power outlet if necessary. Stephz takes every measure possible to ensure a safe environment where she is set up by keeping wires tied back or in rubber trucking to minimise access issues and eliminate trip hazards. Stephz uses power surge protected extensions and plugs to reduce the risk of equipment malfunction.